I really enjoy helping businesses get the best from their databases, growing their email lists and creating innovative marketing messages to showcase latest products and services.

If you use Act and need any help get in touch. I’m part of a group of Act consultants called Act Partners. Visit the website for more information.


A life of sales, science and creativity. Well, that’s how I like to think of it anyway. I first bumped into Act in the USA in the late 80’s at a trade show, and when I started my first company in 1990 it became our CRM. I’ve used Act practically every day since then to organise my life and businesses. In 2001 I became an Act Certified Consultant to compliment the sales & marketing consultancy services that I offer. When I am not staring at a screen you’ll usually find me playing guitar, drinking fine whisky or walking across the Mendip hills.
A Psychology degree – although interesting – didn’t give me many options in life so I ended up, despite all my best efforts, as a Trainee COBOL programmer. However I soon found my way out of the IT department and into the business. In my time I have been a Production Planner responsible for purchasing, processing sales orders, sourcing packaging, stock control (you name it I’ve done it), as well as supporting the Finance department, and then found my way back into IT as a Business Analyst. After starting my own business I got into CRM – firstly SageCRM then Act! and am an Act! Certified Consultant. I also provide consultancy in Sage 50 Accounts.

When not doing all that I am to be found walking and taking photographs, in the gym, or in a Spanish class.

In 2001 I left the cosy world of teaching, to set up my own training company and during that time I discovered Act. I’d never used a contact management solution before but I soon realised that Act was the product that I wanted to share with other businesses. I became an Act reseller with a focus on training, creating a series of Act training videos to pass on my Act know-how to the business community. Over the years I’ve become more interested in marketing, especially email and social media marketing, helping my clients get their products and services visible in innovative authentic ways. When I’m not working, you’ll find me scouring the previously loved shops for bargains.
I was a PhD cell biologist who left academia to enter the commercial world of scientific equipment sales. My first introduction to Act! came when I joined Pacific Scientific in 1992 and we upgraded Act 2.0 for DOS to the new version so it would work on something called Microsoft Windows! Act has been an essential part of my working life ever since, ensuring that all my clients’ information and communication is located in one single location; my Act! database. So much so that in 2005 I set up Big Blue Marketing to offer Act! training and support to other companies so they could get the full benefit of their own Act! CRM software.

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Want to find out more? Call Elene on 07702921223

Act Partners Website